Privacy Policy

1. Introduction

IriSync ("we", "us", or "our") provides a social media management platform that helps businesses create, schedule, and analyze content across multiple platforms. This Privacy Policy applies to all information collected through our website, platform, and any related services, sales, marketing, or events (collectively, the "Services").

By using our Services, you consent to the collection, use, processing, and disclosure of information as described in this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us, information automatically collected when you use our Services, and information from third parties, such as social media platforms.

Information You Provide to Us:

• Account Information: When you register for an account, we collect your name, email address, password, and other contact or identification information.
• Profile Information: When you create a profile, we collect professional information such as your job title, company information, and profile photo.
• Payment Information: When you make a purchase, we collect payment information, including credit card numbers, billing address, and other payment details.
• Content: When you create, upload, or share content through our platform, we collect the content and metadata associated with it.
• Communications: When you communicate with us or other users through our platform, we collect the content of those communications.

Information Automatically Collected:

• Usage Information: We collect information about your interactions with our Services, such as the pages you view, links you click, and other actions you take.
• Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.
• Location Information: We may collect information about your location when you use our Services, including IP address and browser-provided location information.
• Log Information: We collect standard server logs, including IP addresses, browser type, referring/exit pages, and date/time stamps.

Information from Third Parties:

• Social Media Platforms: When you connect your social media accounts to our platform, we collect information from those accounts, such as your profiles, connections, content, and engagement metrics.
• Analytics Providers: We may receive information from analytics providers to help us understand how users interact with our Services.
• Business Partners: We may receive information about you from our business partners, such as when they co-sponsor an event or promotion.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing our Services and fulfilling your requests
• Processing transactions and sending related information
• Sending administrative messages, updates, and security alerts
• Personalizing your experience and delivering content relevant to your interests
• Improving, testing, and developing new features and services
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and fraudulent activities
• Complying with legal obligations and enforcing our terms and policies

We may use your information for any other purpose disclosed to you at the time we collect or receive the information, or otherwise with your consent.

4. Information Sharing

We may share your information in the following circumstances:

• With social media platforms when you connect your accounts
• With service providers who perform services on our behalf
• With business partners with whom we jointly offer products or services
• In connection with a merger, sale, or acquisition of all or a portion of our business
• When we believe disclosure is necessary to protect rights, property, or safety
• To comply with applicable law, legal process, or government request
• With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Cookies and Tracking

We and our third-party service providers use cookies, web beacons, and other tracking technologies to track and analyze your usage of our Services. These technologies help us understand how you use our Services, personalize your experience, and analyze the effectiveness of our marketing campaigns.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, some parts of our Services may not function properly without cookies.

For more detailed information about our use of cookies and similar technologies, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of sensitive data, regular security assessments, and restricted access to personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to our processing of your personal information.
• Opt-Out: You may opt-out of certain uses and disclosures of your information.

To exercise these rights, please contact us at privacy@irisynce.com. Please note that some of these rights may be subject to limitations and exceptions under applicable law.

8. Children's Privacy

Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as quickly as possible.

If you believe we might have any information from or about a child under 18, please contact us at privacy@irisynce.com.

9. International Transfers

IriSync is based in the United States, and we process and store information on servers located in the United States and other countries. If you are located outside the United States, your information may be transferred to, stored, and processed in a country where the privacy laws may not be as comprehensive as those in your country.

By using our Services, you consent to the transfer of your information to the United States and other countries where IriSync operates.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an account with us) or by posting a notice on our website prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@irisynce.com